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Cross Counter Systems - Talk through Glass

Cross Counter Systems enabling you Talk Through glass


Security Window Communication System

The Bi-Way system solves the communication problem between people on both sides of security glass partitions. The built-in duplex controller switches the speech direction to permit natural two-way conversation in varying noise levels, on either side of the counter, without push buttons.

System Description

The Bi-Way system provides a safe, hygienic, efficient and comfortable working environment for counter personnel and makes normal conversation and personal service possible, while maintaining security. Bi-Way two-way conversation is suitable for communicating with your callers, visitors, interviewees or customers, while preventing you and your staff from being put at risk. The system is renowned for its excellent sound quality. The installation is easy and flexible – the operator's unit can be freestanding, wall- or flush-mounted. The loudspeakers can be mounted to the glass, wall or desk on both sides of the public stand and the microphone is fixed to the glass by self-adhesive tape.


Applications:  Bi-Way is suitable for many applications:

  1. Where there is danger of robbery or violence like banks, post offices, ticket offices, cashier windows, petrol stations or offices for social services such as interview rooms
  2. Where security has to be maintained like passport controls, foreign offices, embassy receptions, guarded entrances and police stations to taxi offices, movie theatres, stadiums and theme parks
  3. Where health issues exist such as hospitals and medical centre reception areas

Please download the data sheet on the link below and contact us. or click the  Zenitel Website link for further information on the