Cardiac Arrest and other critical event notification & response | Connexus Communications

Rapid Response Teams (RRT) have revolutionised acute care. But getting the right people and equipment to an emergency requires clever technology that easily used in emergencies.. Manual alerts and interventions traditionally routed via a single location in legacy paging systems just aren’t quick and flexible enough. What’s needed are faster, more automated alerts—messages sent directly to RRT members, and routed to other members if the user is busy or doesn’t acknowledge / respond to the alert.

Initiate, manage, track and continuously enhance automated alerts for rapid-response teams. Avoid the risks and delays of manual administration. Minimize response times, while gaining a permanent record of key response performance indicators. Ascom’s response team management solutions enables staff communicate with and update critical response team members as events unfold. The solutions can also be simultaneously deployed at multiple location’s across a hospital campus ensuring greater accessibility and flexibility..

Architecture description
Each solution typically involves a combination of infrastructure, software—usually Ascom Unite software such as AlertTrac and mobile devices such as the Android-based Ascom Myco smartphone. Each element is integrated into a solution that delivers smooth collaboration and communication between individual caregivers and response teams.

Unite AlertTrac provides a web-based messaging application designed to quickly send alerts to individuals, entire work teams, critical incident teams such as Cardiac, Fire, Security and ERT response teams, specific staff members or roles.

Importantly allowing staff using AlertTrac to request acknowledgement from the recipients that they have received and accepted the alert message and escalation chains can be created if necessary.

AlertTrac provides a simple and easy-to-use browser interface to create alerts and to send them, thus improving communication with your staff and critical response teams. Personnel using Ascom Unite AlertTrac can send alerts to mobile devices and notify specific co-workers of critical situations that require immediate attention

Unite AlertTrac features:

Web-based messaging for quick and easy communication
Message confirmation to ensure messages are received and acted upon
Easy selection of target recipients from the directory
Predefined messages to accommodate fast, repeatable communications
All alert message and response activity logged to assure traceability

Unite AlertTrac benefits include:

Improved team communication and task handling
Better connection and coordination among teams
Streamlined communication from a central administrative point
Operational effectiveness and consistent response
Readily deployed across multiple locations and departments

AlertTrac provides a simple and easy-to-use browser interface to create alerts and to send them, an example below of the concise and clear screen layout when using AlertTrac